Troubleshooting & FAQs
Troubleshooting & FAQs category for Support Cloud.
Common Errors
See all articlesUnderstanding Free Trials
Thinking about trying our platform before you commit? Great! This article walks you through everything you need to kn...
Getting Started with the New Third-Party Data Integration for Reports
Overview:
This article provides guidance for users on how to set up and utilize the new third-party data integration ...
December Features
Journey Check - Prospect has Visited Website: Checks if Prospect has visited a website within a set time period, whic...
November Features
Journey Check - Prospect has Visited Website: Checks if Prospect has visited a website within a set time period, whic...
October Features
Journey Check - Prospect has Visited Website: Checks if Prospect has visited a website within a set time period, whic...
September Features
Journey Check - Prospect has Visited Website: Checks if Prospect has visited a website within a set time period, whic...
Integration Troubleshooting
See all articlesTroubleshooting Slack Integration Issues
Running into trouble with the Slack integration? This article outlines the most common causes and how to resolve them...
Known Issues
See all articlesKnown Issues and Platform Limitations
While Support Cloud is robust and flexible, there are a few known limitations and edge cases. Below is a living list ...